IITKGP

Research Areas

  • Social Media Marketing [eWOM]
  • Customer Relationship Management
  • Services Marketing
  • Bottom of Pyramid and Rural Marketing
My research areas include:

- Technology Management
- Base of the Pyramid
- Services Marketing
- Organisational  Leadership
- Tourism Research
- Healthcare research
  • How Can Diversity Lead to Innovation? by Datta B. Journal of Leadership Studies 10 60-61 (2016)
  • Modeling and Promoting Organic Food Purchase by Ghosh S., Datta B. , Barai P. Journal of Food Products Marketing 22 623-642 (2016)
  • Trends and Future Directions in Online Marketing Research by Roy G., Datta B. , Basu R. Journal of Internet Commerce 16 1-31 (2017)
  • Reducing Dwell Time Related to Clearing and Forwarding of Export and Import Goods at Kolkata Sea and Air Ports by Koley S., Datta B. , Mukherjee S. Foreign Trade Review 51 298-327 (2016)
  • Effect of eWOM Valence on Online Retail Sales by Roy G., Datta B. , Basu R. Global Business Review 18 198-209 (2017)
  • Customer Relationship Management Theory and Research in the New Millennium: Directions for Future Research by Debnath R., Datta B. , Mukhopadhyay S. Journal of Relationship Marketing 15 229-325 (2016)
  • A study on the antecedents and consequences of customer delight by Dey S., Ghosh S. , Datta B. , Barai P. Total Quality Management & Business Excellence 28 47-61 (2016)
  • Co-Principal Investigator

Ph. D. Students

Aryan Anand

Area of Research: Marketing

Chirag Jyoti Barik

Area of Research: Marketing

Meghant Prasad Chowdhary

Area of Research: Marketing

Preeti Pandey

Area of Research: Marketing

Rijoy Seal

Area of Research: Marketing

Smita Poi

Area of Research: Marketing